Check out our FAQs for quick answers to common questions about our Rechargeries, and more.
Can I charge my Tesla at an IONNA Rechargery location?
Yes, IONNA Rechargery locations love to charge Tesla's too and have both NACS and CCS charging bays. However, Tesla models before 2020 may require a Tesla upgrade to be able to charge. Please check your Tesla Owners Manual for details on third-party charging.
Is this a test Honda FAQ?
Yes, it is.
Are the IONNA Rechargeries open to everyone?
Yes! Rechargeries will charge all EVs, including vehicles that do not come from our founding automaker brands. The more the merrier!
What connectors will you find at a Rechargery?
Every rechargery will offer both CCS & NACS connectors. We also support the use of official adapters purchased from your vehicle brand.
Can I make a reservation for a charger?
Not at launch, but working on it!
Where can I find my local rechargery?
You can always check this website for the most up to date information on locations, including those that are 'coming soon'! You can also find us by searching for "IONNA" on Plugshare, Google Maps, Apple Maps ChargePoint, Shell, and more.
I’m having trouble with an IONNA dispenser.
Please use the feedback loop on the charger in question to let us know of any issue.
I have a general inquiry/question about IONNA
We love hearing from you! Please fill out the form here.