Introducing the IONNA Beacon: A New Kind of Charging Experience

We’re proud to introduce the first-ever IONNA Beacon, a flagship destination that redefines what it means to recharge. This is more than just a charging pit stop. It’s a thoughtfully designed space where travelers, families, and communities can come together — a place to rest, reset, and reconnect before the next stretch of the journey.

What is a Beacon?

An IONNA Beacon represents the next evolution in the IONNA network. It’s a signature site built to showcase the best of what electric vehicle charging can be, blending innovative design with genuine comfort and community connection.

It’s a place that feels welcoming and human, where every detail from the architecture to the amenities serves a purpose: to make your experience effortless.

What makes a Beacon special

The IONNA Beacon is designed with drivers in mind, offering a full range of features and amenities that make every visit feel seamless and considered.

Here’s what you can expect:

  • 20 or more ultra-fast charging bays, allowing multiple vehicles to juice up, all at once
  • A canopy covering all stalls, providing protection from the elements and ensuring comfort in any weather
  • Trash bins, so your vehicle can feel as refreshed as you do when you get back on the road
  • Pet waste stations and outdoor seating areas, designed for travelers with furry companions
  • Restrooms, clean, accessible, and available for all visitors
  • An interior lounge space, where you can relax, work, or simply take a moment away from the road
  • Retail offerings, featuring a mix of essentials and locally inspired products
  • Landscaped outdoor areas that bring greenery and balance to the experience
  • Dedicated outdoor activity spaces, offering a place to stretch, move, and recharge
  • Localized artwork, created by regional artists to celebrate the character and creativity of the surrounding community
  • Warm, intentional lighting and outdoor pergolas, creating a sense of safety, comfort, and calm whether you visit by day or night

Every element of the Beacon has been chosen to serve a purpose.

Lighting the way forward

The first IONNA Beacon marks a new chapter in our mission to make electric travel fast, reliable and comfortable.

The road ahead is electric, and the IONNA Beacon is here to guide the way.

That’s a Wrap on the First IONNA Summer!

As Labor Day weekend approaches and the smell of sunscreen slowly gives way to campfires and crisp air, we’re looking back on this special season. It’s officially a wrap on our very first real summer as IONNA.

This season marked a major milestone: our first full summer in operation. We’ve been charging up road trips, pit stops, and everything in between. Whether you were beach-bound, mountain-hopping, or just grabbing coffee on your way through town, we’re honored to have been part of your journey.

We built IONNA with drivers like you in mind. People who seek adventure, visit family, chase sunsets, and need charging to just work along the way. This summer, you showed up. You snapped photos, shared snacks, told stories, and brought us with you along the way.

From the very first fences-up announcement to our latest site opening, you’ve been our loudest cheerleaders...giving us the inspiration and energy to keep moving at IONNA Speed!

Thank you for including us in everything from your big plans to your small moments. For riding with us through a summer of firsts. And for plugging into a future we’re building together.

Here’s to more summers, more miles, and more memories ahead!

Experiencing the IONNA Rechargery Market

Did you see!? We're thrilled to be using Amazon's cutting edge 'Just Walk Out' technology at our Garner Rechargery. Here are a few tips and tricks to ensure a seamless shopping experience.

Step 1: Introduce Yourself!

Let us know who's shopping with us by presenting your preferred method of payment. A temporary hold of $10 will be applied to your card.

The IONNA Rechargery Market accepts all major credit cards and mobile wallets by using the left hand card reader. For even easier recognition, sign up for Amazon One and use the right hand scanner to recognize your unique palm signature.

Either way, listen for the chime and head on in!

Step 2: Shop 'till you Drop!

You couldn't possibly miss them, but our many cameras are keeping track of what you pick up, and put back, to ensure an accurate record keeping of your purchases.

So feel free to grab everything you need (or even just want) from our fully stocked shelves. But if you change your mind, be sure to put the item back in its original place.

Step 3: Just Walk Out!

That's it! No lines, no waiting. Your method of payment will automatically be charged for the items that leave with you.

Need a receipt? No worries!

  1. You will need a Transaction ID, found in the statement by your credit or debit card provider
  2. Once you've identified the ID, visit justwalkout.com/receipts
  3. Input the date of your shopping trip and the 7 or 9 digit number to lookup your itemized receipt

We know you'll have questions, feel free to reference these helpful links:

Amazon One - How it Works

Amazon One - Download the App

Amazon One - Access your Account

Amazon Just Walk Out - Frequently Asked Questions

For IONNA assistance, fill out the Customer Support Form

Charging Made Easy: Your Guide to Charging with IONNA

Finding a reliable place to charge your EV shouldn’t feel like a scavenger hunt. At your local IONNA Rechargery, we’ve gone the extra mile (and then some) to ensure that every driver has a smooth and dependable charging experience. In fact, before we even launched, we tested hundreds of sessions across dozens of makes and models, ensuring compatibility and performance way beyond our 8 founding partner brands. Consider it our promise to keep you powered up and on your way no matter what you drive.

Easy, Flexible Charging at Your Service

Charging your EV should be as easy as a Sunday drive. That’s why we’ve made sure you can pay your way—whether that’s with a card, popular charging apps, or even advanced options like plug-and-charge or auto-charge functionality. And the future? It’s even brighter. We’re rolling out new features this year to make charging more seamless than ever.

To make things even clearer, here’s what you can expect: our stations feature a range of chargers, including CSS and NACS plugs that deliver speeds up to 400 kWh. At 11.5 ft these surprisingly lightweight cables provide easy access to any corner of your car with the help of a top mounted articulating cable support arm. Whether you’re topping up or filling up, we’re ready for you.

Staying Ahead with Updates & Amenities

Technology changes fast, but we’re faster. Our stations are constantly updated with the latest firmware and software to keep up with your EV’s evolving needs. Accessibility is a top priority too—we’ve designed our stations to be welcoming to everyone. And while you charge, take advantage of nearby perks like clean restrooms, Wi-Fi, or a quick snack break with somewhere to sit. After all, your EV isn’t the only one that deserves a recharge.

Tesla Drivers, We’ve Got You Covered (Mostly)

We love seeing Tesla drivers pull up to our stations, and we’re proud to welcome you to the family. However, if your Tesla is from before 2020, it may not support the CCS protocol required to charge. A quick hardware upgrade from Tesla might be needed—or you can check their site for more details to check compatibility: Tesla's Third-Party Charging info.

Your Journey Starts Here

Ready to hit the road with confidence? Find your nearest charging location here: https://www.ionna.com/rechargeries/

For common questions, troubleshooting, FAQs or to leave us some feedback after your charging session, please drop us a note at: https://www.ionna.com/support/

Because when it comes to keeping you charged and ready, we’re always at your service.